In the competitive world of online casinos, user experience (UX) plays a vital role in customer satisfaction. Players often encounter issues like slow loading, malfunctioning apps, or difficulties with withdrawals.
We had a chat with SevenJackpots to understand how they make sure they are providing reliable information to their Indian gamers. To ensure accurate rankings, they conducted UX and performance tests on the top-listed casino platforms, and published the results. In this article, we will explore the findings of the studies and highlight the importance of user-friendly sites in the online gaming industry.
The research papers used to apply ratings
To establish accurate ratings for online casinos, their research team delved into the performance analytics of the top five listed platforms in India. By examining conversion rates and player behavior, they provide objective insights into each platform’s strengths and weaknesses.
Rather than solely relying on subjective reviews, the approach involved analyzing statistics and hard data to evaluate the technical aspects of casino websites. This research enabled us to identify the best-performing platforms in terms of user conversion and site performance.
These are some of the research papers they base their casino toplist on:
| Research Paper | Publish Date | Author |
| The Actual Bonus Value Of Your Welcome Bonus Revealed | 4 July 2023 | Svilen Madjov |
| Performance Comparison Between Online Casinos Reveals The User-friendly Sites | 18 Aug 2022 | Svilen Madjov |
| Hands-on Ux Test About Top-Listed Casino Platforms | 19 July 2022 | Svilen Madjov |
SevenJackpots’ Review Criteria?
While evaluating gambling websites, SevenJackpots consider nine primary factors that contribute to a great operator:
- Sign-up process: A quick and easy registration process, especially on mobile devices, is essential for a seamless user experience.
- Payments: Reliable handling of deposits, fast withdrawals, and secure payment methods, such as UPI and Paytm, are crucial.
- Game selection: A wide range of slots and live dealer games from trusted providers, along with user-friendly game navigation is important.
- Customer support: Availability of 24/7 customer support through various channels with fast response times and helpful agents.
- Promotions: Operators offering promotions, bonus offers, and VIP programs create an engaging and rewarding experience for players.
- App availability: Availability of casino apps for Android and iOS devices, ensuring easy accessibility and smooth gameplay.
- Safety, security, and license: Reputable gambling licenses, encryption, and secure payment methods guarantee player safety.
- Responsible gambling: Operators promoting responsible gambling practices, providing tools for self-regulation and self-exclusion.
- Gut feeling: Their expertise and experience enable us to assess and identify operators that provide a trustworthy and enjoyable gambling experience.
By considering these criteria, they aim to provide the best and most detailed information to Indian consumers in the online casino, lottery, and betting market. The aforementioned research and evaluation process ensures that the platforms they recommend prioritise user satisfaction and adhere to industry standards.
Enhancing user experience in online casinos through rigorous research
SevenJackpots goes the extra mile to rank online casinos with extensive research and hands-on UX testing. SevenJackpots’ approach involves analyzing performance analytics, conversion rates, and player behaviour to provide objective ratings. By evaluating the user-friendliness of top-listed platforms and considering various criteria, they aim to guide Indian gamers toward the best online casino experiences.
Through their continuous efforts, SevenJackpots contribute to the improvement of the online gaming industry by promoting user satisfaction, responsible gambling practices, and reliable platforms.